Reviews

We booked a 1-night stay expecting a premium experience. Like most operators in the area (many of which are actually cheaper), we assumed the program would include at least two safaris. Instead, we were told we were only eligible for one late afternoon cruise, which significantly limits wildlife viewing opportunities. During that single outing, we saw very little. The boat stopped for 30 minutes on one monkey which youc an spot in KL to be honest.

Service was also disappointing. Communication lacked clarity from the start, and when we raised questions, the response felt inflexible and at times dismissive—especially challenging as we were traveling with children.

Several operational aspects fell short of expectations:

Transfers were changed from road (with AC) to boat without clear prior communication, which made the journey uncomfortable.
Lunch stops were in mid-range venues with buffet service, where food was poorly managed—arriving later meant limited or leftover options.
Food quality overall was average at best.
Facilities did not match the “luxury” positioning: rooms were quite basic, and the pool was not properly maintained (we found many insects floating in it).

Overall, the experience felt inconsistent with the price paid and the way the lodge is marketed. For a property positioning itself as a premium offering, the value delivered was simply not there.

We booked a 1-night stay expecting a premium experience. Like most operators in the area (many of which are actually cheaper), we assumed the program would include at least two safaris. Instead, we were told we were only eligible for one late afternoon cruise, which significantly limits wildlife viewing opportunities. During that single outing, we saw very little. The boat stopped for 30 minutes on one monkey which youc an spot in KL to be honest.

Service was also disappointing. Communication lacked clarity from the start, and when we raised questions, the response felt inflexible and at times dismissive—especially challenging as we were traveling with children.

Several operational aspects fell short of expectations:

Transfers were changed from road (with AC) to boat without clear prior communication, which made the journey uncomfortable.
Lunch stops were in mid-range venues with buffet service, where food was poorly managed—arriving later meant limited or leftover options.
Food quality overall was average at best.
Facilities did not match the “luxury” positioning: rooms were quite basic, and the pool was not properly maintained (we found many insects floating in it).

Overall, the experience felt inconsistent with the price paid and the way the lodge is marketed. For a property positioning itself as a premium offering, the value delivered was simply not there.

Kazree was an excellent tour guide. He is so patient and knowledgable and taught us a lot about the wildlife that we saw (we spotted the Borneo 5!). The tour was seamless from start to finish and everything was so well organized. We enjoyed the lodge, the food, and the daily river tours very much. The scenery was so beautiful especially during sunrise and sunset. Adults and kids all had a wonderful time. Highly recommend!

Kazree was an excellent tour guide. He is so patient and knowledgable and taught us a lot about the wildlife that we saw (we spotted the Borneo 5!). The tour was seamless from start to finish and everything was so well organized. We enjoyed the lodge, the food, and the daily river tours very much. The scenery was so beautiful especially during sunrise and sunset. Adults and kids all had a wonderful time. Highly recommend!

The most well organized tour company. Borneo Eco Tours didn't miss a beat. The itinerary, the lodging, the transportation, the guides & naturalists were all excellent. Highly recommend this tour company for the Borneo Big 5 experience.

The most well organized tour company. Borneo Eco Tours didn't miss a beat. The itinerary, the lodging, the transportation, the guides & naturalists were all excellent. Highly recommend this tour company for the Borneo Big 5 experience.

We just finished an unforgettable 4-day jungle stay at Sukau Rainforest Lodge with Borneo Eco Tours.

It was truly a once-in-a-lifetime experience. The lodge is beautiful and perfectly integrated into the rainforest.
Our guide, Jorge, was absolutely phenomenal. His knowledge and ability to spot wildlife are world-class. Thanks to him, we managed to see the "Big 5"!

The absolute highlight happened on our final day. We encountered a huge male orangutan at a distance of only 4-5 meters. We were completely alone with him, and it was such an intense, magical moment that we will never forget.

If you are visiting Borneo, we highly recommend Borneo Eco Tours - simply amazing!

We just finished an unforgettable 4-day jungle stay at Sukau Rainforest Lodge with Borneo Eco Tours.

It was truly a once-in-a-lifetime experience. The lodge is beautiful and perfectly integrated into the rainforest.
Our guide, Jorge, was absolutely phenomenal. His knowledge and ability to spot wildlife are world-class. Thanks to him, we managed to see the "Big 5"!

The absolute highlight happened on our final day. We encountered a huge male orangutan at a distance of only 4-5 meters. We were completely alone with him, and it was such an intense, magical moment that we will never forget.

If you are visiting Borneo, we highly recommend Borneo Eco Tours - simply amazing!

We stayed 4 days in the Danum Valley at the Borneo Rainforest Lodge. Our Jungle room was very comfortable and clean. Food was buffet style, tasty and varied. Staff were very helpful at all tim

We stayed 4 days in the Danum Valley at the Borneo Rainforest Lodge. Our Jungle room was very comfortable and clean. Food was buffet style, tasty and varied. Staff were very helpful at all tim

I highly recommend Borneo Eco Tours as a preferred company for a trip to Borneo. Our great experience started with Cindy who was so awesome and great in communication. The tour itself has everything planned, to the point where you feel like everything has been planned two steps ahead of you - you will not be bored and or exhausted. We were so lucky to have Maison as our guide throughout the whole trip - he was was outstanding, so passionate, knowledgeable, and genuinely invested in making the experience special. His wildlife spotting skills are next level, and he made the whole trip feel very personal.
We stayed at Sukau Rainforest Lodge for two nights and loved every moment of it. It’s such a unique experience—perfect for couples looking for something a bit different without sacrificing comfort.
We were lucky enough to see almost the entire Borneo Big 5 during our stay (the only exception being orangutans around the lodge, though we did spot them earlier at Sepilok Orangutan Rehabilitation Centre). The wildlife here is truly incredible.
The lodge itself is fantastic, and the food exceeded expectations—there was always plenty of choice, and everything we tried was delicious.

I highly recommend Borneo Eco Tours as a preferred company for a trip to Borneo. Our great experience started with Cindy who was so awesome and great in communication. The tour itself has everything planned, to the point where you feel like everything has been planned two steps ahead of you - you will not be bored and or exhausted. We were so lucky to have Maison as our guide throughout the whole trip - he was was outstanding, so passionate, knowledgeable, and genuinely invested in making the experience special. His wildlife spotting skills are next level, and he made the whole trip feel very personal.
We stayed at Sukau Rainforest Lodge for two nights and loved every moment of it. It’s such a unique experience—perfect for couples looking for something a bit different without sacrificing comfort.
We were lucky enough to see almost the entire Borneo Big 5 during our stay (the only exception being orangutans around the lodge, though we did spot them earlier at Sepilok Orangutan Rehabilitation Centre). The wildlife here is truly incredible.
The lodge itself is fantastic, and the food exceeded expectations—there was always plenty of choice, and everything we tried was delicious.

We have just finished a 4D,3N tour with this company and can’t recommend them highly enough. From the initial contact we made when planning our trip through to the trip itself, everything was amazing. We were lucky enough to get Clare as our booking coordinator after making the first contact and she was brilliant. She answered the numerous questions we had promptly and thoroughly and was always on hand to help. Before we could even ask her she confirmed that as we were travelling with our 2yr old son she would ensure that we had a car seat to use when travelling by road and a smaller lifejacket when on the river. Someone who is forward thinking like that make travelling so much easier and she is a real asset to the company.
As for the tour itself, everything was planned meticulously and when they said they’d pick you up at a certain time they were there early. The guides we had (Vincent Yatin and Ashraaf) were great with our little boy and were so knowledgeable when it came to the flora and fauna. Answering all the questions we had while being very personable and genuinely enjoying their job. Out on safari we were able to spot the Borneo Big 5 (even if the orangutan was for mere seconds, we’re counting it!) and with the guides all being in contact with each other they were able to take us directly to a point of interest if an animal showed itself. While on the river we stayed in Sukau lodge which was beautiful and the staff there were also incredible, they even helped us to celebrate our son’s second birthday and the food they provide is both plentiful and delicious.
Honestly, I’m usually hesitant to recommend companies to friends in case they have a bad experience but I’ve already told friends who have asked about BET as I’m confident they would have as good as an experience as us. Thank you so much for everything.

We have just finished a 4D,3N tour with this company and can’t recommend them highly enough. From the initial contact we made when planning our trip through to the trip itself, everything was amazing. We were lucky enough to get Clare as our booking coordinator after making the first contact and she was brilliant. She answered the numerous questions we had promptly and thoroughly and was always on hand to help. Before we could even ask her she confirmed that as we were travelling with our 2yr old son she would ensure that we had a car seat to use when travelling by road and a smaller lifejacket when on the river. Someone who is forward thinking like that make travelling so much easier and she is a real asset to the company.
As for the tour itself, everything was planned meticulously and when they said they’d pick you up at a certain time they were there early. The guides we had (Vincent Yatin and Ashraaf) were great with our little boy and were so knowledgeable when it came to the flora and fauna. Answering all the questions we had while being very personable and genuinely enjoying their job. Out on safari we were able to spot the Borneo Big 5 (even if the orangutan was for mere seconds, we’re counting it!) and with the guides all being in contact with each other they were able to take us directly to a point of interest if an animal showed itself. While on the river we stayed in Sukau lodge which was beautiful and the staff there were also incredible, they even helped us to celebrate our son’s second birthday and the food they provide is both plentiful and delicious.
Honestly, I’m usually hesitant to recommend companies to friends in case they have a bad experience but I’ve already told friends who have asked about BET as I’m confident they would have as good as an experience as us. Thank you so much for everything.

Couldn’t recommend this company more! What impressed me most was the seamless organisation, they anticipated all your needs and questions which meant you could truly relax and enjoy your trip. Every member of staff was friendly, helpful and knowledgable. Their passion for sustainability and the environment was wonderful.

Couldn’t recommend this company more! What impressed me most was the seamless organisation, they anticipated all your needs and questions which meant you could truly relax and enjoy your trip. Every member of staff was friendly, helpful and knowledgable. Their passion for sustainability and the environment was wonderful.

An absolutely amazing adventure from start to finish. A delightful booking experience with William was where it all started and then a brilliant few days spent at the Ecolodge - my wife and I felt that this was probably one of the best experiences we have ever had and we hope to return as soon as we can possibly do so. The lodge, trips on boats or into the rainforest, the wildlife (orangutans, crocodiles to name a few), the food, the guides were all amazing - thank you so much!

An absolutely amazing adventure from start to finish. A delightful booking experience with William was where it all started and then a brilliant few days spent at the Ecolodge - my wife and I felt that this was probably one of the best experiences we have ever had and we hope to return as soon as we can possibly do so. The lodge, trips on boats or into the rainforest, the wildlife (orangutans, crocodiles to name a few), the food, the guides were all amazing - thank you so much!